How Can We Help?
Questions about your glow ritual, an order on its way, or just want to say hi — we reply fast, and we reply like humans.
We'd Love To Hear From You
Fill in this form and our team will reach back within 24 hours (working days).
Reach Us Directly
Flat 102, Surya Kiran Apartment, Nilkanth Soc, Varchha Road, Surat, Gujarat – 395006
Monday–Saturday, 10:00am – 6:00pm IST
Frequently Asked Questions
A. Orders & Payments
UPI, all major credit/debit cards (Visa, Mastercard, RuPay), net banking and Cash on Delivery — pan-India.
No — guest checkout works fine. An account just makes reorders and tracking easier (and your glow streak visible).
GLOW10 (10% off) applies to your first order and can't be combined with other coupon codes. Pack discounts (2/3 bottles) apply automatically though.
Don't worry — failed-payment deductions auto-reverse within 5–7 working days. If it doesn't, WhatsApp us with the transaction ID and we'll chase it.
B. Shipping & Delivery
Free shipping on orders above ₹499. Below that, a flat ₹49 applies. COD available with no extra charge.
Orders ship within 24 hours and reach metros in 2–3 days, rest of India in 3–5 working days.
You'll get a tracking link on WhatsApp + email as soon as it ships. You can also use the Track Order link in the header anytime.
We currently ship across India only.
C. Returns & Refunds
Being a consumable, we can't accept returns of opened or used bottles. A replacement or refund is offered only if your order arrives damaged, leaking, wrong, or with an item missing — raise it within 48 hours of delivery with a complete unboxing video.
Send us a photo/video within 48 hours of delivery on WhatsApp — full replacement ships immediately, no questions, no return pickup drama.
To your original payment method in 5–7 working days. COD refunds go to your UPI/bank account.
D. Product & Usage
10ml pulp in 200ml water, morning on an empty stomach. Shake well before use. One 300ml bottle = 30 servings — exactly one month.
100% veg, non-GMO, export quality — and zero added sugar, taste enhancers or preservatives. The label is basically one ingredient.
Energy improves in 1–2 weeks for most; visible skin changes by week 6–8; deeper benefits with 3–6 months of daily use. Results vary with lifestyle and consistency.
Yes — every batch is lab-tested and reports are published on the product page. FSSAI licensed, glass-bottled, traceable to Ladakh.
Refrigerate after opening and finish within 30 days. The natural residue at the bottom is berry pulp — shake before every pour.
E. Other
"Gift A Glow" packs are coming soon — beautifully boxed ritual kits. Newsletter members get first access.
GLOW10 gives 10% off your first order. Multi-bottle packs save up to 15%. Festival drops are announced on WhatsApp + Instagram.
Yes! Email support.seaglow@gmail.com with subject "Wholesale" — our partnerships team will share trade pricing within 48 hours.
Amazon, Flipkart, TATA 1mg, Zepto and Blinkit — but the best prices and packs are always here on seaglow.store.
Still Stuck? We're One Tap Away.
Average reply in under 4 hours — usually much faster. Tangy berry, smooth support.