Privacy Policy

When you shop with us or use our website, we may collect:

• Your name, shipping and billing address, email address, and phone number.
• Order details and purchase history.
• Payment information, which is processed securely by our payment gateways — we do not store your card or banking details.
• Device, browser, and usage data collected automatically through cookies and similar technologies.

We use your information to:

• Process, pack, and deliver your orders.
• Send order confirmations and shipping updates via SMS, email, or WhatsApp.
• Respond to your enquiries and provide customer support.
• Improve our products, website, and services.
• Detect and prevent fraud or misuse.
• Send offers and updates, where you have consented to receive them.

We share your information only to the extent needed to fulfil your order:

• With courier and logistics partners, to deliver your order.
• With payment gateways, to process payments securely.
• With trusted service providers who help us operate our business.

We never sell your personal information. We may disclose information where required by law or to protect our legal rights.

All payments are processed through secure, industry-standard payment gateways. We do not store your full card number or banking credentials on our servers.

We use cookies to remember your cart, save your preferences, and understand how our website is used. You can disable cookies in your browser settings, though some features may not work as intended.

We retain your personal information only for as long as necessary to fulfil your orders and to meet our legal, tax, and accounting obligations.

You may request access to, correction of, or deletion of your personal data at any time by contacting us using the details below.

We may update this Privacy Policy from time to time. The most current version will always be available on this page.